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Employment

W.A. Fisher is seeking a highly motivated Web Team Assistant to join our team!

The primary responsibility of the Web Team Assistant is to assist the web team (developer and account executives) in whatever needs to be done. This can vary from data entry on new sites, making changes to existing web sites, quoting new projects, assisting clients over the phone and in person, scheduling social media posts. This position has many opportunities and tracks for growth, depending on the individual’s unique skill set.

Required Skills:

  • Customer Service
  • Excellent Verbal and Written Communication
  • Experience with WordPress

Preferred Skills (in at least one of the following areas):

  • Sales
  • Web Development
  • Project Management
  • Social Media
  • Copywriting
  • Graphic Design

Knowledge of the following is an added benefit:

  • Web development languages: HTML / CSS / Javascript / jQuery / PHP
  • Server software: cPanel / MySQL
  • Adobe Products: Photoshop / Illustrator/
  • Email Marketing: Constant Contact / Moosend

Responsibilities

Customer Service:

  • Conduct client communications such as phone calls, meetings and e-mails to facilitate projects and website updates
  • Gather content (text, photos, art) from clients
  • Travel to meetings as required
  • Report regularly to management regarding project status, completion and billings
  • Train clients on WordPress CMS

Management of Hosting & Domains and Renewals:

  • Keep accurate records of client hosting accounts
  • Secure annual renewal agreements of hosting, domains and other web services
  • Facilitate invoicing

Management of Web Maintenance Tickets:

  • Open web maintenance tickets as required
  • Compile work summaries for web maintenance
  • Invoice web maintenance tickets in a timely fashion

Web Maintenance:

  • Maintain existing websites, including client requests and WordPress updates on a regular basis
  • Create email campaigns and manage email lists
  • Assist with data/content entry on new and existing sites

 

The ideal candidate will also have opportunities to expand in the following areas:

Social Media:

  • Planning
  • Schedule social media posts / ads
  • Watching for trends

Web Development:

  • Extend existing websites
  • Assist with programing new custom websites using WordPress CMS

Sales:

  • Respond to inquiries by phone, e-mail and walk-in appointments
  • Travel for sales meetings as required
  • Prepare written sitemaps to document scope and architecture of web projects
  • Work with developer to prepare written estimates and proposals based
  • Obtain written or signed approvals on estimates
  • Report regularly to management regarding sales – leads, estimates and approved estimates

 

If interested, please submit your resume and a short paragraph on why you’d like to be on our team to info@wafishermn.com!